Privacy Policy

Last updated: November 21, 2024

At LinkedAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information in several ways when you use our Services:

1.1 Information You Provide

  • Account Information: Name, email address, password, and profile information when you create an account
  • Payment Information: Billing address, credit card details (processed securely by our payment provider)
  • Content: Posts, drafts, and other content you create using our Services
  • Communications: Information you provide when you contact us for support or feedback

1.2 Information Collected Automatically

  • Usage Data: How you interact with our Services, features you use, and actions you take
  • Device Information: Browser type, operating system, device identifiers, and IP address
  • Cookies: We use cookies and similar technologies to enhance your experience
  • Analytics: Aggregated data about Service usage patterns and performance

1.3 Information from Third Parties

  • LinkedIn: When you connect your LinkedIn account, we receive profile information and posting capabilities as authorized
  • Authentication Providers: If you sign in via Google or other providers, we receive basic profile information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To operate, maintain, and deliver our AI content generation and scheduling features
  • Personalization: To customize content suggestions based on your industry, tone preferences, and usage patterns
  • Improve Services: To analyze usage patterns and improve our AI models and user experience
  • Communications: To send you service updates, security alerts, and support messages
  • Marketing: To send promotional content (with your consent, where required)
  • Security: To detect, prevent, and address technical issues and fraudulent activity
  • Legal Compliance: To comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our Services (hosting, payment processing, analytics)
  • LinkedIn Integration: Content you choose to publish is shared with LinkedIn per your instructions
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms and access controls
  • Regular security assessments and penetration testing
  • Employee training on data protection practices
  • Incident response procedures for potential breaches

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing agreements. When you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable, machine-readable format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected] or through your account settings.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in and remember your preferences
  • Understand how you use our Services
  • Improve and personalize your experience
  • Measure the effectiveness of our marketing

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we implement appropriate safeguards such as Standard Contractual Clauses to ensure your information remains protected.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your CCPA rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). LinkedAI, Inc. is the data controller of your personal information. We process your data based on: contract performance, legitimate interests, consent, and legal obligations. You may lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after changes become effective constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LinkedAI, Inc.

Privacy Officer: [email protected]

General Inquiries: [email protected]

Address: 123 Market Street, Suite 500

San Francisco, CA 94105, United States